If your developer has made arrangements to provide you with access to an Occupant Portal then it may be listed here (see column to the right – scroll down to find your developer/ment).
There are significant advantages to using a portal to report build defects. Firstly, you can access them on any browser enabled device (PC, laptop, tablet, mobile – Android or i-Phone).
Secondly, you can do this at ANY time of day or night; whatever is most convenient for you!
Not only can you describe your problem(s) but also add photographs or video to support your claim.
Because the information you provide is entered automatically into the system, the speed at which your problem will receive attention is greater than would otherwise be the case if you emailed it.
The benefits don’t stop here either. Once you have reported a defect you can track it’s progress – even have access to the case notes!
AFTER BUILD HOMEOWNERS
CITY SANCTUARY/COOMBE VIEW
MUSE / ISLINGTON WHARF LOCK